1. Return Policy
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Returns are accepted only if:
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You received the wrong product,
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The product arrived damaged or leaking, or
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The seal was broken upon delivery.
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Perfumes that have been opened, used, or tested cannot be returned due to hygiene and authenticity reasons.
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You must raise a return request within 3 days of delivery.
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The product must be returned in its original packaging, with all labels, accessories, and the original invoice.
2. Refund Policy
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Once your return is approved and received, your refund will be processed within 5–7 working days.
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Refunds will be issued to the original method of payment (UPI, debit/credit card, wallet, etc.).
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For Cash on Delivery (COD) orders, refunds will be made via bank transfer (bank details will be required).
3. Non-Returnable Items
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Opened, used, or tester perfumes.
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Items purchased on sale or discount offers.
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Gift cards, samples, or combo sets.
4. Exchange Policy
We currently do not offer direct exchanges.
If you wish to get a different product, please place a new order after your refund is processed.